Course curriculum
-
1
Introduction
-
DeskDirector Automation - Introduction
-
Introduction to DeskDirector Automation - APIs and Power Automate
-
-
2
Power Automate
-
Your First Flow - Finding Stale Tickets
-
Walkthrough - Your first flow
-
-
3
Triggering from Ticket Events
-
Introduction to workflows
-
Walkthrough - Create your first Advanced Workflow Trigger
-
Walkthough - Subscribe a Power Automate Flow to a Workflow Trigger
-
Walkthrough - check for trigger history
-